FREQUENTLY ASKED QUESTIONS
Hail Damage Questions? We’ve Got Answers.
When hail damages your vehicle, it’s normal to have questions about what happens next. From understanding hail damage repair and Paintless Dent Repair (PDR) to dealing with insurance, deductibles, transportation, and repair timelines, knowing what to expect can make the entire process easier.
Our FAQs answer the questions customers ask us most about automotive hail damage repair, PDR, insurance claims assistance, deductible assistance, loaner car assistance, and the Precision 360 Hail repair process.
Whether you’ve just discovered hail damage, already filed an insurance claim, or are ready to schedule your repair, you’ll find straightforward answers below to help you understand your options and your next steps.
Browse our frequently asked questions below—and when you’re ready, Precision 360 Hail is here to help get your vehicle back on the road.
- All
- Deductible Assistance
- Hail Damage Repair
- Insurance Claims Assistance
- Loaner Car Assistance
- Paintless Dent Repair
Let Precision 360 Hail know that you’ll need transportation when scheduling your hail damage repair. We’ll review your eligibility, discuss availability and requirements, and help coordinate your transportation before your vehicle is dropped off.
Potentially, yes. Not having rental reimbursement coverage through your insurance policy does not necessarily prevent you from qualifying for Precision 360 Hail’s loaner car assistance. Contact us to determine what options are available for your repair.
If the repair timeline changes, we’ll keep you informed and discuss how the change affects your transportation arrangement. The availability and duration of loaner car assistance remain subject to the applicable program terms.
Requirements can vary depending on the transportation arrangement and provider. You may be required to provide a valid driver’s license, proof of insurance, and other information before receiving a vehicle. We’ll explain the applicable requirements when arranging your loaner car assistance.
Yes, we recommend arranging loaner car assistance in advance. Availability may be limited, so discussing transportation when you schedule your hail repair gives us the best opportunity to coordinate a vehicle for you.
The length of time depends on your repair schedule and the terms of the applicable loaner car arrangement. We’ll discuss the expected repair timeline and transportation details with you before your repair begins.
Costs, if any, depend on your eligibility and the transportation arrangement available for your repair. Precision 360 Hail will explain any applicable terms or costs before your vehicle is dropped off.
Not necessarily. Insurance rental coverage and Precision 360 Hail’s loaner car assistance are separate. We can review your situation and explain the transportation options available for your repair.
Eligibility depends on the individual repair and the terms of the loaner car assistance program. Our team can review your repair and let you know what transportation assistance may be available.
Yes. Precision 360 Hail offers loaner car assistance for qualifying customers while their vehicle is being repaired for hail damage. Availability and eligibility may vary, so we recommend confirming your transportation options when scheduling your repair.
Schedule an inspection with Precision 360 Hail and provide your insurance claim information if you have already filed a claim. We’ll review the hail damage, repair requirements, and applicable program terms and let you know whether your repair qualifies for deductible assistance.
Your deductible is generally the portion of a covered insurance claim that you are responsible for under your policy. If your repair qualifies for Precision 360 Hail’s deductible assistance program, up to $500 may be applied toward that cost, subject to the program’s terms and eligibility requirements.
No. Repair estimates and insurance documentation should reflect the actual damage and repairs required to restore the vehicle. Precision 360 Hail does not inflate repair costs or misrepresent charges to an insurance carrier in order to offset a customer’s deductible.
Deductible assistance programs must comply with applicable laws, insurance requirements, and program terms. Precision 360 Hail’s deductible assistance is offered only on qualifying repairs and is documented as part of the repair transaction. We do not misrepresent repair costs or provide false information to an insurance carrier.
No. Deductible assistance is available only on qualifying repairs and is subject to eligibility requirements and program terms. We can determine whether your repair qualifies after reviewing your vehicle and claim information.
Yes, a $1,000 deductible does not automatically prevent you from qualifying. Eligible repairs may receive up to $500 in deductible assistance, with the customer responsible for any remaining deductible or other amounts required under the insurance policy.
It depends on the amount of your deductible and the assistance for which your repair qualifies. Precision 360 Hail offers up to $500 in deductible assistance, so a qualifying customer with a $500 deductible could potentially receive assistance for the full amount, while a higher deductible may still leave an out-of-pocket balance.
Eligibility depends on the individual repair, insurance claim, deductible, and current program terms. Precision 360 Hail can review your situation and determine whether your hail damage repair qualifies for deductible assistance.
Precision 360 Hail offers up to $500 in deductible assistance on qualifying hail damage repairs. The amount available depends on the repair and whether it meets the requirements of the deductible assistance program.
Deductible assistance is a program that helps qualifying customers reduce their out-of-pocket cost for an insurance-covered hail damage repair. Precision 360 Hail offers up to $500 in deductible assistance on qualifying repairs, subject to eligibility and program terms.
If you have already filed a claim, bring your claim information and any estimate or documentation provided by your insurance company. Precision 360 Hail can inspect the vehicle, review the repair requirements, and help you move forward with the repair-related insurance process.
Your deductible is the portion of a covered claim you are generally responsible for paying under your insurance policy. Precision 360 Hail offers up to $500 in deductible assistance on qualifying hail damage repairs, subject to eligibility and program terms.
Insurance premiums are determined by your insurance carrier and can be affected by many factors, including your location, claims history, policy, and broader weather-related losses in your area. Precision 360 Hail cannot determine whether filing a hail claim will change your individual premium, so questions about potential rate changes should be directed to your insurer or agent.
Yes. Precision 360 Hail can communicate with your insurance carrier regarding the repair-related aspects of your hail damage claim. This may include estimates, repair documentation, supplements, and other information necessary to complete the repair. Your insurance carrier remains responsible for coverage decisions and claim approvals.
A supplement is additional repair documentation submitted when damage or necessary repair procedures are identified that were not included in the insurance carrier’s original estimate. The insurance company reviews the supplement and determines whether the additional repair costs are covered under the claim.
An initial insurance estimate may not include every dent, damaged panel, part, or repair operation required. If additional covered damage or necessary repair procedures are identified, Precision 360 Hail can document those items and submit a supplement to the insurance carrier for review.
Generally, you can choose the repair facility you want to repair your vehicle. Your insurance company may recommend a shop, but you are not necessarily required to use that facility. Precision 360 Hail works with customers and insurance carriers throughout the hail damage repair process.
The policyholder generally initiates the claim directly with their insurance carrier. Precision 360 Hail can assist with the repair-related portion of the process, including vehicle inspections, repair documentation, estimates, communication regarding repairs, and supplements when necessary.
No. You can have your vehicle inspected before or after filing a hail damage claim. If you have not filed a claim yet, we can help you understand the repair process and the information your insurance carrier may request.
After you report the hail damage, your insurance carrier may arrange an inspection, request photos, or prepare an initial estimate. Precision 360 Hail can then inspect your vehicle, review the repair requirements, and assist with the repair-related claim process. If additional covered damage or necessary repair procedures are identified, we can document them and submit a supplement to your insurance carrier for review.
Yes. Qualifying PDR workmanship performed by Precision 360 Hail is backed by our Limited Lifetime Warranty for as long as the original customer owns or leases the repaired vehicle, subject to the warranty’s terms, conditions, limitations, and exclusions.
PDR may be covered when the underlying damage is covered by your auto insurance policy. Hail damage, for example, is commonly handled under comprehensive coverage, subject to the policy’s terms and deductible. Your insurance carrier ultimately determines coverage. Precision 360 Hail can assist with repair-related inspections, documentation, estimates, and supplements when appropriate.
Repair time varies considerably depending on the type and extent of the damage. A minor dent or door ding may require significantly less time than a vehicle covered with hail dents across multiple panels. Precision 360 Hail can provide a more accurate expected repair timeline after inspecting the vehicle and determining the required repairs.
Sometimes. A dent does not automatically require conventional body repair simply because it is large. Repairability depends on its depth, shape, location, metal stretch, access to the damaged area, and condition of the paint. A professional inspection is the best way to determine whether a large or deep dent can be repaired using PDR.
It depends on the damage. For qualifying dents, PDR offers significant advantages because it can restore the panel without sanding, body filler, or repainting. This preserves the factory finish and avoids unnecessary refinishing. Traditional body repair may be necessary when the metal is severely damaged, the paint is compromised, or the panel cannot be properly restored using PDR alone.
When the damage qualifies for PDR and the repair is performed properly, the goal is to preserve the existing factory paint rather than remove or replace it. However, factors such as previous repairs, compromised paint, cracked paint, or severe damage can affect whether a panel is suitable for PDR.
Yes. Paintless Dent Repair is commonly used for automotive hail damage because a hailstorm can leave dozens or even hundreds of dents while the vehicle’s paint remains intact. PDR allows qualifying hail dents to be repaired without repainting every affected panel.
Paintless Dent Repair can be effective for many hail dents, door dings, minor dents, and other types of damage where the paint remains intact. Repairability depends on factors such as the dent’s size, depth, shape, location, metal condition, and whether the paint has cracked or been otherwise damaged.
PDR technicians use specialized tools and techniques to access the damaged panel and carefully manipulate the metal until the dent is restored. Depending on the location of the damage, technicians may work from behind the panel or use specialized techniques from the exterior surface. The process requires precision to restore the panel without unnecessarily disturbing the factory finish.
Paintless Dent Repair (PDR) is a specialized method for removing dents from vehicle body panels without sanding, body filler, or repainting. Skilled technicians carefully reshape the metal back toward its original form while preserving the vehicle’s factory paint whenever the damage qualifies for PDR.
Yes. Qualifying workmanship performed by Precision 360 Hail is backed by our Limited Lifetime Warranty for as long as the original customer owns or leases the repaired vehicle, subject to the warranty’s terms, conditions, limitations, and exclusions. New hail damage, subsequent collisions, unrelated damage, normal wear, and other excluded conditions are not covered.
Yes. Many heavily hail-damaged vehicles can be repaired, but the appropriate repair method depends on the condition of each panel. A combination of PDR, conventional body repair, refinishing, or panel replacement may be necessary. In particularly severe cases, an insurance carrier may determine that a vehicle is a total loss based on the repair cost and other factors.
Even when a vehicle remains completely drivable, hail damage can affect its appearance and potentially its resale or trade-in value. Leaving the damage unrepaired can also make it more difficult to distinguish existing damage from damage caused by a future storm or incident. Having the vehicle professionally inspected allows you to understand the extent of the damage before deciding how to proceed.
One of the primary advantages of Paintless Dent Repair is that qualifying dents can be repaired without repainting the panel. When PDR is appropriate, the original factory paint remains intact. If hail has damaged the paint or a panel cannot be restored using PDR, conventional repair and refinishing may be required.
Repair time depends on the extent of the hail damage, the number of damaged panels, the repair methods required, parts availability, insurance processing, and the shop’s current repair schedule. Minor damage may require less time, while vehicles with extensive hail damage can take longer. Precision 360 Hail can provide a better estimate of the expected repair timeline after inspecting your vehicle.
An insurance company’s initial estimate may not identify every dent or repair operation required. Once the vehicle is properly inspected, additional damage or necessary procedures may be documented. When appropriate, Precision 360 Hail can prepare a supplement documenting additional repair requirements for the insurance carrier to review. The insurance company ultimately determines what additional amounts are covered under the claim.
Generally, you have the right to choose the repair facility that repairs your vehicle. Your insurance company may recommend a repair facility, but you can select a qualified shop you trust. Precision 360 Hail works with customers and insurance carriers throughout the hail damage repair process.
Hail damage is commonly covered under comprehensive auto insurance coverage, subject to the terms of your individual policy and deductible. Coverage varies by policy and insurance carrier, so your insurer ultimately determines what is covered. Precision 360 Hail can assist with the repair-related insurance claim process, including inspections, repair documentation, estimates, and supplements when additional covered damage is identified.
No. Many hail dents can be repaired using PDR, but repairability depends on the size, depth, location, and severity of the dents, as well as whether the paint has been damaged. Precision 360 Hail inspects the vehicle to determine which panels qualify for PDR and whether any areas require conventional repair or replacement.
For most hail-damaged vehicles with intact paint, Paintless Dent Repair (PDR) is the preferred repair method. PDR uses specialized tools and techniques to carefully reshape damaged metal without sanding, body filler, or repainting. This helps preserve the vehicle’s original factory finish. If a panel is too severely damaged for PDR, conventional repair or panel replacement may be necessary.